Terms of Service

By creating an account or using Tailrd (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the Service.

These Terms form a binding legal agreement between you and Tailrd LLC, a Wyoming limited liability company (“Tailrd”, “we”, “us”, “our”).

You must be at least 13 years old to use Tailrd. By using the Service, you confirm that:

• You are at least 13 years old.
• If you are between 13 and 17, you have obtained parental or guardian consent.
• You have the legal authority to enter into these Terms.
• You are not prohibited from using the Service under the laws of your jurisdiction.

You are responsible for:

• Keeping your login credentials secure and confidential.
• All activity that occurs under your account.
• Providing accurate account and billing information.
• Notifying us immediately at legal@tailrdresume.com if you believe your account has been compromised.

Tailrd provides AI-powered resume tailoring tools, including resume and CV rewriting, ATS analysis, cover letter generation, and related career resources. Our AI engine is powered by Anthropic's Claude API.

Our system is designed to never fabricate experience, credentials, or information not present in your original content. However, AI systems are imperfect. Always review your tailored resume before submitting it to an employer.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

You agree not to:

• Submit false information with intent to deceive employers or misrepresent your qualifications.
• Use the Service to create fraudulent, misleading, or defamatory documents.
• Attempt to circumvent usage limits, access controls, rate limits, or billing systems.
• Reverse engineer, decompile, scrape, or copy any part of the Service.
• Use automated tools, bots, or scripts to access the Service without our written permission.
• Upload content that infringes third-party intellectual property rights.
• Use the Service for any unlawful purpose or in violation of applicable law.
• Interfere with or disrupt the security, integrity, or performance of the Service.

We may suspend or terminate accounts that violate these rules without prior notice.

Free tier — available without a credit card. Includes a limited number of AI generations per month as described on the pricing page. Subject to change with notice.

Pro plan — billed monthly or annually as selected at checkout. Provides unlimited access to all Pro features described on the pricing page at the time of purchase. You authorize us to charge your payment method on file at the start of each billing period.

Credits — purchased as a one-time payment. Credits allow you to access specific AI features without a Pro subscription and do not expire.

Cancellation — you may cancel your Pro subscription at any time through your account settings or the Stripe billing portal. Cancellation takes effect at the end of your current billing period. You retain access to Pro features until that date.

No refunds — all payments are final and non-refundable, except where required by applicable law. We do not provide prorated refunds for unused portions of a subscription period or unused credits. If you believe a charge was made in error, contact us at legal@tailrdresume.com.

Price changes — we may change subscription prices with at least 30 days' written notice. Continued use of the Service after a price change takes effect constitutes your acceptance of the new price.

You retain full ownership of all content you submit to Tailrd — including your resume, job descriptions, and any other materials. By submitting content, you grant Tailrd a limited, non-exclusive, royalty-free license to process and display your content solely to provide the Service to you.

We do not use your content to train AI models. Your content is sent to Anthropic's Claude API to generate outputs — see our Privacy Policy for details on how it is handled.

You represent and warrant that you own or have the right to submit all content you provide, and that your content does not violate any third-party rights or applicable law.

Tailrd and its content, features, and functionality — including the software, design, branding, AI prompts, and user interface — are owned by Tailrd LLC and protected by copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, or create derivative works from any part of the Service without our express written permission.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES. WE DO NOT WARRANT THAT AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, UP-TO-DATE, OR SUITABLE FOR YOUR SPECIFIC PURPOSE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TAILRD LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST JOB OPPORTUNITIES, REPUTATIONAL HARM, OR DATA LOSS — ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TAILRD IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

You agree to defend, indemnify, and hold harmless Tailrd LLC and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you submit to the Service.

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Wyoming. You irrevocably consent to the personal jurisdiction of those courts.

If you are a consumer resident in the EU, mandatory consumer protection laws of your country of residence may apply in addition to Wyoming law, and you may have the right to bring claims before the courts of your country.

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violations of these Terms. Upon termination, your right to use the Service ends immediately.

You may delete your account at any time. Deleting your account does not entitle you to a refund for any prepaid subscription period.

Provisions that by their nature should survive termination — including intellectual property rights, disclaimers, limitation of liability, and indemnification — will survive.

We may update these Terms from time to time. We will notify you of material changes by email or by displaying a notice within the platform at least 14 days before the updated Terms take effect.

Your continued use of the Service after the effective date of updated Terms constitutes your acceptance. If you do not agree to the updated Terms, you must stop using the Service and may delete your account.

Questions about these Terms?

• Email: legal@tailrdresume.com
• Tailrd LLC, Wyoming, USA